VANTA v1.1.0 documentation

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VANTA Support

Use the contact form below for VANTA theme support.

Include with every bug report

• Storefront page URL.
• Device and browser.
• Exact steps to reproduce.
• Expected result and actual result.
• Screenshots or screen recording when available.
• Whether the issue still happens with third-party app embeds disabled.

Before contacting support

• Review Troubleshooting & FAQ.
• Confirm Shopify Search & Discovery, Markets, selling plans, product inventory and app settings are correctly configured for the feature being tested.
• Duplicate the theme before any custom-code changes.

Support scope

VANTA support covers reproducible defects in the theme code and reasonable guidance on built-in theme settings. Store-specific custom development, custom third-party app behavior, data migration, product data entry and external-service configuration are separate work.

Customization warning

Issues caused by direct edits to core theme files should first be reproduced on an unmodified VANTA copy where possible.